SERVICE AND SPARE PARTS


email : service@smic.in

CUSTOMER CARE

We offer all Customers the best and unique Automation Solutions, thanks to our Technology and Know-how. The thousands of installed plants guarantee the ability of our Personnel to study every situation with competence and the best Solution. The Cooperation with our Customers is serious, constant and punctual, to build long-term relationships.

TELESERVICE - GLOBAL SERVICE

SMIC Automation is equipped with a fixed 24x7 station able to provide a remote assistance service with remote connection for the detection of faults and anomalies on plants all over the world; thanks to this service we are able to maintain and resolve technical problems QUICKLY.

On Site Service

Skilled technical personnel present on our main markets to grant prompt reply

AFTER SALES SERVICE

Qualified technicians, materials selected by international manufacturers, quickly available spare parts and training courses for the use of our systems guarantee an after-sales maintenance service tailored to the customer.

Maintenance

Our maintenance plans are tailored according to the customers' needs.

Training

Training to the use and maintenance of the equipments both in our plant and at the customer's plant